Support & FAQ

Do you have a question? We are here to help! In this section you will find answers to the most frequently asked questions about products, orders, deliveries, returns, services and much more. If you do not find what you need, our customer service team is always at your disposal!
1. How long will it take to receive my order?

We ship within 24/48 hours. Delivery in Italy usually takes 2-3 working days.

2. Can I pay on delivery?
3. Is it possible to exchange or return a product?
4. Are your glasses original?
5. Are the glasses also suitable for prescription lenses?
6. Do you also offer discounts or promotions?
7. What happens if my order arrives damaged?
8. Can I track my shipment?
9. How can I contact you?